How Our Privacy Policy Applies
This Privacy Policy covers information collected when you open an account, complete phone verification, sign in on a mobile browser, contact support or use a cashier route. We use those details to maintain account access, check wallet status and respond to requests about your records. A
-
1
payment reference from DANA or QRIS can help us match a receipt to the right account; OVO, GoPay, bank transfer and virtual account records may serve the same purpose. We do not ask you to send a full wallet password through support. If a request concerns
-
2
eligibility or regional access, the outcome depends on local law. You can ask us what data we hold, request a correction or ask about deletion through the contact paths below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.